Legal notice


and contact details

Provider Information

According to Sec. 5 German Telemedia Act (TMG):

Johannes Franken
Staufenbergring 26
35396 Gießen
Federal Republic Germany

Contact options

Email: info@jfranken.de
FreeCall: +49 800 53726536 (0800-JFRANKEN)*
Telefax: +49 641 98429077

*: Free of charge from Deutsche Telekom’s landline network. The price may vary for calls from mobile phones.

VAT information

VAT Id number according to Sec. 27 a German Value Added Tax Act:

DE151758971

Information concerning professional indemnity insurance

Of course I have an IT liability insurance, although I do not normally cause any damage to my customers. The exact scope and status of the insurance policy is confirmed here.
Insurance seal

Responsible for contents acc. to Sec. 55, para. 2 German Federal Broadcasting Agreement (RstV)

Johannes Franken
Staufenbergring 26
35396 Gießen
Federal Republic Germany

Dispute resolution

The European Commission provides a platform for online dispute resolution: Link.

Please find my email in the site notice above.
We do not take part in online dispute resolutions at consumer arbitration boards.

Please also note my Disclaimer, Privacy Policy and General Terms and Conditions.